Sue Jones "Aiming High: Delivering Excellence in Volunteer Management"
Sue Jones, Training Project Manager, Volunteer Centre
Sue has over nine years experience of working in Learning and Development in both the voluntary and private sectors and was one of the first Training Providers to be licenced by Volunteering England, to deliver their Excellence in Volunteer Management programme. Sue has worked with volunteers on an operational and strategic basis and currently has overall responsibility for training at Volunteer Centre Warrington.
As a volunteer Sue has undertaken projects which include being an activity leader, a mentor and learning adviser. Sue is passionate about skills development for volunteer managers and has been supporting local volunteer involving organisations, providing Good Practice advice and training since 2003 using a variety of methods including one-to-one coaching, E-learning and workshops.
In 2004 Sue developed WAVM – Warrington Association of Volunteer Management. Attracting over eighty members to this group project and by hosting regular networking events, Sue brought together international speakers and expertise to local managers of volunteers through an annual conference. More recently Sue has been working with Sports Volunteering North West to deliver two pilot courses to volunteer managers in Sport, providing accreditation through the
Aiming High: Delivering Excellence in Volunteer Management
This session will focus on some of the key challenges facing managers of volunteers in sport, including; balancing the needs of the project, the funder and the volunteers; attracting and retaining the ‘right’ volunteers for the role and how to go about developing skills and knowledge.
Participants will explore what we mean by ‘excellence’ in volunteer management, and how to develop a ‘pro-volunteering culture’ in their programmes by understanding more about the importance of:
* Developing appropriate procedures that relate to good practice principles
* Creating new and innovative volunteering opportunities
* Building relationships and channelling motivations
* Managing the expectations of the 21st century volunteer
*Please note that this workshop is resereved for Volunteer Managers only
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